Early in my business career I worked at the world-renowned UCLA Medical Center, running the non-medical patient care activities in several regular and intensive care units. I frequently heard comments that ‘healthcare just isn’t the same as business.’ It was said in ignorance about the true complexity and need for accurate coordination needed to provide [...]
Posts Tagged ‘Excellent Customer Service’
Business Systems Lessons From the ICU
Posted by admin on November 20th, 2009
Posted in Articles 
Tags: Account Clients, Best Solution, Billing Functions, Business Career, Business Systems, Business World, Care Medicine, Complex System, Excellent Customer Service, Human Element, Intensive Care Units, Medical Care, Medical Patient, Office Reception, Optimal Results, Patient Care Activities, Patient Clinics, Service Coordinator, Surgical Procedures, Ucla Medical Center 
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